Terms of service

Terms of Service – AWMscents

Welcome to AWMscents. By accessing or using our website, social media platforms, or purchasing our products, you agree to be bound by the following Terms of Service.

1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years old or using the platform under the supervision of a parent or guardian. If you do not agree with these terms, please do not use our services.

2. Products & Services
AWMscents offers air fresheners designed to enhance your environment. We make every effort to ensure product descriptions and images are accurate; however, we do not guarantee that all information is completely error-free.

3. Orders & Payments
All orders placed through our website, WhatsApp, TikTok Shop, Instagram, or email are subject to acceptance and availability. We reserve the right to cancel or refuse any order. Payments must be completed using approved methods before order processing.

4. Shipping & Delivery
We aim to deliver your orders in a timely manner. Delivery times may vary based on your location and courier services. AWMscents is not responsible for delays once the order has been dispatched.

5. Returns & Refunds
Returns and refunds are only accepted for damaged, defective, or incorrect items. You must contact us within 24 hours of delivery with proof. Approved refunds or exchanges will be processed accordingly.

6. User Responsibilities
You agree not to misuse our website or services, including engaging in fraudulent activity, providing false information, or attempting to harm the website’s functionality.

7. Intellectual Property
All content on the AWMscents website, including logos, images, and text, is the property of AWMscents and may not be copied, reproduced, or used without permission.

8. Limitation of Liability
AWMscents shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or services.

9. Privacy
Your use of our services is also governed by our Privacy Policy. We take reasonable measures to protect your personal information.

10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services constitutes acceptance of those changes.